Tourism is a social phenomenon and a pattern of individual and collective behavior for a series of activities that are continuous, necessary, varied and renewable. It is part of the requirements of civilization and as a tool for measuring changes and environmental changes. And its specificity towards the provision of services after the knowledge of the needs and desires of the consumer and you adopt tourism departments and hotels philosophy starting from the basic principles and strategy to achieve the greatest satisfaction of its guests.
As long as the trend towards providing services includes a set of principles to achieve the state of excellence in the tourism market was the most important access to the best human resources specialize as representing the greatest value that tourism facilities and hotels can provide to the community. The trend towards providing services includes a set of principles to achieve the state of excellence in the tourism market, the most important being to obtain the best human resources specialization as representing the greatest value that tourism facilities and hotels can provide to the community.
It is clear here that there is a fundamental role between the level of services provided by tourist facilities and hotels and the level of training of specialized personnel such as skilled workers in the field of specialization, which is looking at providing excellence in the service of the guest. According to you, it is possible to obtain an evolution in the provision of tourism and hotel services through the training of technical personnel working in this sector, which perform these services
