Fatima Idris Kazim
Supervised by Lect. Ikhlas Ghaleb Abdul Kazim

Electronic tourism services

By electronic tourism services, we mean all tourism services that we rely on to provide modern digital technologies such as computers, smartphones and various electronic devices. With the development of digital technology, several new electronic tourism services have emerged, including: (Sameh Ahmed Raafat 2019)

Recently, the tourism product has been referred to as it can be ideas, goods or services since tourism has become an industry in itself and they are services in their entirety characterized by incomprehensibility, which poses a challenge to the tourist area in how to provide its services and improve their quality in particular. ((Raju, 2009: 4

From the above, electronic tourism services can be defined technically as:

“All services provided by the tourism organization to the customer through various electronic means on the Internet devices in accompanying the tourist during his trip, from the beginning of the reservation until his return to his home.” (Hussein, 45: 2021)